HELP CENTER

PRODUCT SAFETY

MOSAIC is a wearable accessory with removable Pieces. Use it only as intended and follow the guidance below.

Age and supervision

Follow the age guidance and warnings shown on the product page and packaging. Removable Pieces are small parts and must be kept away from children below the stated age and from anyone who may place them in their mouth.

Before wearing

Inspect the bracelet, closure and Pieces. Do not use any component that is torn, cracked, loose, distorted or otherwise damaged.

Fit

The bracelet should feel secure without restricting circulation. Remove it immediately if there is pain, numbness, swelling, irritation or discomfort.

Activities

Remove the bracelet where jewellery or accessories may catch on equipment, during contact activities, or whenever required by a school, sports club or workplace.

Cleaning and storage

Follow the Care Guide. Store loose Pieces securely and keep them away from very young children and pets.

Product concerns

Stop using the product and contact MOSAIC using the support details in your order confirmation if you believe a component may be unsafe or defective.