HELP CENTER

SHIPPING

We ship to the destinations shown during checkout. Available delivery methods, prices and estimated delivery windows are displayed before payment.

Order processing

Orders are prepared after payment is confirmed. Processing time is separate from carrier transit time and may vary during busy periods.

Delivery estimates

Delivery dates are estimates rather than guarantees. Delays caused by carriers, customs, weather or events outside our control may occur.

Tracking

Where tracking is available, a tracking link is sent to the email address used for the order.

International orders

Customers are responsible for any import duties, taxes or customs charges that may apply in their destination country unless checkout states otherwise.

Address problems

Please check your delivery address carefully before paying. If an address needs to be corrected, contact us using the details in your order confirmation as soon as possible.